Faq

❓ Working internet stopped working?

Step 1: Unplug the router from the power outlet 

Step 2: Turn the device off completely 

Step 3: Take battery & SIM card out of the router 

Step 4. Put the SIM card & battery back into the router 

Step 5: Power on the device In most cases this process will restore the data plan.

❓ Truly Unlimited?

Yes!  There re no data caps, and no throttling.

❓ New customer, Data not working?

Please set the APN for your router by visiting the router's gateway settings.

❓ APN?

Blue plan APN is BROADBAND. Pink plan APN is FAST.T-MOBILE.COM

❓ How do I get started?

Simply reach out to us through our contact page, and we'll guide you through the next steps.